Inquiries & Setting a Date for a Discussion
We schedule calls in advance, between 2:00 and 5:00 p.m. Central Time.
TriSong is a hobby kennel, not a business. It is just my husband and me, balancing full-time work, classes, studying for another Bar exam, and caring for our rescue dogs and our own dogs.
We do our best to catch up on emails, texts, and other inquiries on Fridays and appreciate your patience as we work to respond as promptly as possible. Thank you for understanding!
Choosing Your Puppy or Dog
You are welcome and encourage to visit on weekends by appointment. We are booked two to three weeks out, so plan accordingly. If you are unable to visit, we provide photos and videos in addition to general descriptions to assist you in your decision. We ask that you consider what the "perfect" companion is to you in terms of gender, energy level, size, demeanor, age, biddability, etc. Although we never want you to chose a dog based on color, humans all have preferences. We are happy to take that into consideration, but our experience is that choosing by color first is never a good idea.
Once you have identified two or three choices, we really work to hone in on which would be the best fit. If you can visit, this is the perfect time. Understand that our dogs are very focused on being our dogs and are used to having strangers in and out of our home. They may totally ignore you or give you a cursory sniff and move on to whatever they have an interest in. Puppies love to interact with people, but the older dogs often go about their business. In other words, don't expect a dog to choose you.
Scheduling Pickup or Delivery
Once you have made a choice, your next step is to determine when you will be ready to bring your puppy/dog home. It normally takes us 2 weeks to get to the vet and prepare the puppy for transfer. It is also about the time it takes you to get your home ready, food and supplies ordered. Like visits, pickups are on weekends as are deliveries. We are happy to transport to your door.
Other transport options include in-cabin flights for puppies and direct animal cargo flights for adult dogs that are confident in personality. Cargo flights must be temperature and pressure controlled in addition to being direct from Houston (IAH).
Essential Breeder Standards & Policies
Adopting a dog from us is a lifelong commitment. If we ever discover that a TriSong dog is in an unsafe environment or being mistreated, the animal must be returned to us immediately at our cost. We remain responsible for every dog we bring into the world for the duration of its life. This is our solemn pledge; should we request a dog's return, please understand it is a final measure taken solely to ensure their welfare.
To move forward with your application, we require your current home address, phone number, and a verifiable veterinary reference. If you were referred by a member of our community, please let us know so we can thank them. We look forward to connecting with you!
Ideal Owner Requirements:
*Dedicated to the dog's long-term health and vitality
*Follows a limited vaccination protocol
*Maintains a natural, toxin-free home environment
*Proactive in canine wellness
*Provides a species-appropriate raw or lightly cooked food diet
*Ensures daily exercise, sunshine, and emotional bonding
*Maintains open communication with us regarding the dog's care
Return Policy. If a placement is unsuccessful for any reason, the dog must be returned to us at once alongside all medical records, microchip details, and AKC registration papers. This is the cornerstone of responsible breeding. Once the dog has returned to our care, we focus on stabilization and psychological safety. Rehoming only begins when the dog is secure, following the standard Rule of Three for adjustment.
Should a Buyer find themselves unable to keep the dog, the Seller retains the "Right of First Refusal." We will take full possession of the dog and signed registration papers without a refund. However, if the dog is eventually resold, the Seller may choose to pass those funds to the original Buyer. "Right of First Refusal" means the dog must return to us or our designee. Giving the dog to a shelter, broker, pet store, or research facility is strictly prohibited while selling the dog or giving the dog to another family member is a breach of contract.
Placement Process Insights:
Finding the right match for your family is our priority. We strongly encourage visiting our home near Houston’s Bush International Airport to meet us and the dogs in person. If travel is not possible, we provide extensive photography, videos, and live video chats to help you bond with your future companion remotely.
Before a puppy joins your home, they receive a comprehensive final health check from our veterinarian. We can arrange for spaying or neutering for dogs over 12 months (at the buyer's expense) and will secure all necessary flight certifications during their final exam.
Deposits are non-refundable unless we cannot provide the specific gender you requested. We typically only accept a 25% deposit once a specific puppy has been chosen and a commitment is made. Full payment is mandatory before release via Zelle, Venmo, cash, or cashier's check, with the balance due one week prior to pickup.
We are happy to accommodate specific pickup dates. If we hold a dog beyond two weeks, a $10 daily boarding fee applies to cover raw meals, supplements, and dedicated socialization. While puppies under four months rarely require professional grooming, a $35 bi-weekly fee applies to older dogs in coat to ensure they stay in show-quality condition.
